thornton real estate

Ipswich    Goodna □ Springfield
223 Brisbane Street 29 Queen Street 4 Commercial Drive
IPSWICH Q 4305 GOODNA Q 4300 SPRINGFIELD Q 4300

SALES APPOINTMENT AGREEMENTS
PRIVACY ACT 1988
NOTICE OF COLLECTION OF PERSONAL INFORMATION

The Agent will only use personal information collected from the Client, including personal information included in the FORM 22a Appointment to Act (Sales and Purchases) to:

• act as the Client’s agent and to provide the services contemplated under the appointment agreement;

• promote the services of the Agent to the Client;

• service and advise other existing and potential clients (by comparing properties).

The Agent may, to the extent necessary to carry out its appointment or as otherwise permitted by the Privacy Act, disclose such information to third parties including to potential buyers, newspaper and other media organisations, persons engaged to evaluate the property, owner’s corporations, government and statutory bodies and financial institutions.

The Agent may also disclose details about the Client’s property listing or sale to other existing or potential clients in order to promote or provide services to those clients.

The Client can gain access to any personal information which the Agent holds about the Client, by contacting the Agent. The Agent’s contact details are provided in the Appointment to Act Form. The Agent may refuse access to such information in the limited circumstances provided for in the Privacy Act. The Agent may charge the Client a reasonable fee to provide the requested access.

The Agent will take all reasonable steps to correct any information which the Client shows to be inaccurate, incomplete or out-of-date.

Real estate and tax laws require some of the information described in the appointment form to be collected. If certain information is not provided, the Agent may not be able to act effectively on the Client’s behalf or act for the Client at all.

Privacy Policy – Professionals Thornton Real Estate

Thornton Real Estate respects your right to privacy. We are bound by the National Privacy Principles contained in the Privacy Amendment (Private Sector) Act 2000. Those Principles regulate how we collect, store, use and disclose personal information about you and other individuals.

Collection, Use and Disclosure

In our agency business, we collect, hold, use, and disclose to third parties, personal information for a number of reasons:

• to carry out appointments as sales agents for clients selling their properties;

• to carry out appointments as property managers for rental property owners, which includes processing tenancy applications and managing tenancy relationships and the tenanted property;

• to promote and market our services and the products and services of third parties (we will only use your personal information for this purpose, and will not disclose it to third parties);

• to provide information on and promote properties for sale and for rent to the market;

• for internal business processes such as market research and billing; and

• where required by law.

We collect personal information about individuals:

• from the individuals themselves – through applications forms, registration documents at open inspections, appointment forms, agreements, correspondence including emails, our web site, and through verbal communications;

• from third parties (including from other agents, from operators of tenancy reference databases and other publicly available databases and from referees) – in the course of verifying and evaluating tenancy applications and managing tenancy arrangements, and in carrying out agency services for a client, including through property searches.

Security of Information

We will take all reasonable steps to ensure that the personal information we hold about you is not subject to loss, misuse or unauthorised access or alteration. We will also take reasonable steps to destroy or permanently de-identify personal information if it is no longer required.

Access to Personal Information

If you would like to access or correct any personal information which we hold about you, please do not hesitate to contact us. Please note that a charge may apply to cover all reasonable costs that we incur in providing you with access to your personal information. We will take all reasonable steps to correct any information which you show to be inaccurate, incomplete or out-of-date.

Contact

If you have any requests, queries or comments which you would like to make, please do not hesitate to contact us:

Privacy Officer – Professionals Thornton Real Estate
223 Brisbane Street
IPSWICH Q 4305

Policy Updates -Please note that this Privacy Policy may be updated from time to time.